Harvey and Nichols Family Dentistry (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit etowndentist.com (the “Site”), submit a form, request an appointment, or contact our office.
Information We Collect
Information you provide
- Name, email address, phone number
- Appointment request details and messages you submit through our forms
- Any information you choose to share with us through the Site or by phone/text/email
Information collected automatically
When you use the Site, certain information may be collected automatically, such as:
- IP address, browser type, device information, and operating system
- Pages viewed and actions taken on the Site
- Approximate location (derived from IP)
- Cookies and similar technologies used for functionality and analytics
How We Use Your Information
We use your information to:
- Respond to inquiries and appointment requests
- Provide customer service and communicate with you about your care
- Improve our website, services, and user experience
- Maintain security, prevent fraud, and troubleshoot issues
- Comply with applicable laws and regulations
Text Messages (SMS)
If you provide your phone number, we may contact you by call or text regarding scheduling, reminders, follow-ups, and customer care.
If you opt in to receive text messages from us:
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to opt out
- Reply HELP for help
No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes. Texting Registration – Harvey &…
How We Share Information
We may share information with:
- Service providers that help us operate the Site or communicate with patients (such as website hosting, analytics, and messaging/phone platforms). These providers are permitted to use information only to perform services for us.
- Legal or regulatory authorities if required by law, subpoena, court order, or to protect rights and safety.
We do not sell your personal information.
Cookies and Analytics
We may use cookies and similar technologies to help the Site function properly and to understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may impact some Site functionality.
Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
Children’s Privacy
This Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices
You may request to update or correct your information by contacting us. If you have opted in to SMS, you can opt out at any time by replying STOP.
